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Many programs require Microsoft's Visual Basic Runtime files to work correctly. Most software companies and download sites don't distribute the runtime files with their programs because so many people have them already. You can contact support to ask if you should try installing the runtime files or if you are getting a runtime error before you download them.

Download Runtime Setup File < 1.5 Megs

Finding a file called Msvbvm50.dll in your Windows\System directory would generally indicate you have the required runtime files. Just download the .exe file above, then double click on it in Explorer. It will guide you through an easy setup process.